Payment

I accept payment by Zelle, a secure and convenient way to send money directly from your banking app. I also accept cash and checks made payable to Eric van der Voort Psychology PC.

Cancellation Policy

If you need to reschedule or are unable to attend a session, please notify me at least 24 hours prior to the start time of your appointment. Missed appointments and requests to cancel or reschedule your session made within 24 hours of your appointment start time are subject to the full session fee.

Insurance

My priority is providing you with excellent care, regardless of your insurance status or health plan benefits. As a result, I do not take insurance. I do, however, provide you with Superbills. Depending on your specific health plan’s benefits, Superbills can help with full or partial reimbursement for services you receive from me.

I encourage all patients to contact their health plan directly to understand how it compensates them for Out-of-Network mental health services. Specifically, I recommend asking your insurance the following questions:

• Does my health plan include Out-of-Network mental health benefits? If so, what are they? Do they cover Telehealth services?
• Do I have a deductible for Out-of-Network mental health benefits? If so, what is it and have I met it yet

Good Faith Estimates

You have the right to receive a “Good Faith Estimate” explaining how much your mental health care will cost. Under the law, health care providers need to give patients who don’t have insurance, or who are not using insurance to pay for their treatment, an estimate of the total expected cost for scheduled treatment-related items and services.

You have the right to receive a Good Faith Estimate for the total expected cost of any nonemergency items or services. This includes related costs like therapy; psychological evaluation and testing; professional services related to legal matters; other professional services such as letter writing, preparation of records, attendance at meetings or consulting with other professionals that you may authorize and request, telephone conversations lasting longer than 10 minutes, and time spent performing any other service you may request.

Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your scheduled mental health service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises.